Shipping & Delivery
Shipping Policy
1. JERUK SEDAP HOMEMADE will only send online orders to Peninsular Malaysia address. We do not deliver to P.O. Box address or any international address.
2. All delivery for standard, express and Click & Collect are only applicable for orders below 10kg. Please place a separate order if your total cart exceeded this limit.
3. Your paid orders will be delivered out from our warehouse within 1 to 2 working day(s). Orders placed on Friday after 12:00 pm and over the weekend, will be processed on the following Monday.
4. JERUK SEDAP HOMEMADE reserves the right to amend this policy at any time without prior notice.
Standard Delivery
1. In Standard Delivery, our logistic partner with their best effort will deliver your parcel within 1 to 2 working days for Peninsular Malaysia.
2. During peak season / festive periods, delivery may take longer time. We advise you to place order at least 2 weeks in advance before festive periods such as Hari Raya, Chinese New Year, Deepavali, etc to avoid any late shipment.
3. If the parcel was unable to be delivered to you after 2 attempts, or if you did not pick up the parcel at a nearby location as instructed to the logistic partner, the order will be forfeited and the parcel will be returned to our warehouse.